Shipping Policy

At SLIPAL, we specialize in personalized merchandise designed to help you celebrate meaningful moments.
All of our products are custom-made to order, which means each item is produced specifically for you after purchase.

Because of this, shipping timelines and costs may vary depending on the destination.

Please review the information below to understand how shipping works.

🚚 Shipping Costs

Shipping fees depend on your location and the number of items in your order.

You can always view the exact shipping cost by:

  • Adding items to your cart

  • Proceeding to checkout

  • Entering your email address and shipping address

The final shipping fee will be automatically calculated and displayed at checkout.

🇺🇸 United States

  • $4.95 for the first item

  • Free shipping for additional items within the same order

🌍 International Orders

Shipping fees vary by country.
Free shipping applies to additional items within the same order.

Location Estimated Shipping Time Shipping Cost
United States 7–15 business days $4.95
United Kingdom 7–15 business days $5.95
Canada 7–15 business days $11.95
Australia 7–18 business days $7.95

📦 Product Processing & Delivery Time

All SLIPAL products are personalized and made to order using professional printing and customization processes.

Processing Time

  • Custom production: 1–2 business days

Shipping Time (after production)

  • United States: 7–15 business days

  • International: 1–3 weeks

⏱ Estimated Total Delivery Time

  • United States: approximately 8–17 business days

  • International: approximately 2–4 weeks

(Total delivery time = processing time + shipping time)

📬 Tracking Information

  • All orders include tracking

  • Tracking details will be sent via email once your order has shipped

  • Please allow 24–48 hours for tracking updates to appear after shipment

📦 Orders with Multiple Items

If your order includes multiple personalized items:

  • Items may be shipped separately

  • You may receive multiple tracking numbers

Each item follows its own production and shipping timeline to ensure safe delivery.

⚠️ Important Notice About Personalized Products

Because all SLIPAL products are custom-made and personalized:

  • Production begins immediately after your order is placed

  • Orders cannot be modified or canceled once production has started

  • Personalized items are not eligible for return or exchange, except in cases of:

    • Manufacturing defects

    • Printing errors

    • Items damaged during shipping

This policy helps us ensure fairness for both our customers and our production partners.

⏳ Delivery Time Disclaimer

Shipping times are estimates and may vary due to:

  • Carrier delays

  • Customs processing (for international orders)

  • Peak seasons (holidays, special occasions)

We always do our best to deliver your order as quickly as possible.

💌 Need Help?

If you have any questions about shipping, delivery timelines, or your order, please contact us at:

📧 [email protected]

We’re happy to assist you.

❤️ Thank You

Thank you for choosing SLIPAL.
Every order is custom-made with care — just for you.