Return and Refund Policy
At Slipal, your satisfaction is our top priority. We want you to be completely happy with your purchase. If for any reason you are not satisfied with our product, we offer a 30-Day Money-Back Guarantee.
How It Works:
- 30-Day Money-Back Guarantee: If you are not satisfied with your purchase, you can return the product within 30 days of receiving it for a full refund.
- Eligibility: The product must be unused and in its original condition. Please ensure the product is unopened and in its original packaging to qualify for a refund.
- How to Return: To initiate a return, please contact us at [email protected] with your order number and a brief explanation of the reason for the return. We will guide you through the return process.
- Refund Process: Once we receive your returned item and verify its condition, we will process your refund. The refund will be issued to the original payment method within 5-10 business days.
Important Notes:
- Shipping Costs: Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.
- Damaged or Defective Items: If your product arrives damaged or defective, please contact us immediately at [email protected]. We will provide you with a prepaid return label and a full refund or replacement, as preferred.
We want to ensure you have the best experience with Slipal. If you have any questions or concerns about our return and refund process, feel free to reach out to us at [email protected].
This page outlines your 30-day money-back guarantee clearly and includes necessary details for customers to understand the return process. Let me know if you’d like any changes!